Case Studies
How organizations navigate complexity through facilitation, systems thinking, collaboration, and visual sensemaking.
Case Study: Product Mindset Cohort Transformation
Designed and facilitated an enterprise-wide Product Mindset transformation initiative to help cross-functional teams adopt more collaborative, customer-centered, and adaptive ways of working. The program combined facilitation, mentorship, systems thinking, and organizational learning to create sustainable behavioral and cultural change across multiple departments.
Key Outcomes
- Supported 36 Product Mindset Champions across six departments
- 88% Return on Expectations (combines engagement scores and measures of the predefined expectations and outcomes) for all three cohorts
- There has been a 77% increase in Cohort members applying a Product Mindset after completing a Cohort as observed by their managers and other stake holders
You created an environment where it was safe and comforting for people like me to speak up. That in itself is the most precious thing IMO. - A Cohort Champion
Case Study: Organizational Design & Collaboration Transformation
Helping Teams Move from Fragmented Structures to Shared Capability-Based Collaboration
The Challenge
A large organization was experiencing increasing communication fragmentation and collaboration challenges across teams and departments.
Chad provided excellent guidance and leadership around coordinating and facilitating organizational design effort for [Department]. - Director of Engineering, [Department]
Transforming Communication and Collaboration at Pixels and Polygons Animation School.
Helping an animation school build collaborative creative confidence through applied improvisation and complexity navigation.
Pixels and Polygons: School of Digital Art & Animation approached me to address common challenges faced by aspiring animators and digital artists.